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About Support

When you invest in SDS/2, Design Data makes an investment in your organization. Teaming your employees with the Design Data Support Department fosters a solution-driven environment in which everyone's experience is combined with others for optimum productivity. You will always be given the best solutions to everyday problems as we work together to set you apart from the competition.

Design Data support includes:

Software upgrades of all new versions.
New releases keep you current with rapidly changing developments and always on the cutting edge. They can be sent to you on CD or downloaded from the Support area.

Training sessions for new and advanced users.
Essential to SDS/2's success in your office is the proper training of each detailer using SDS/2. Design Data offers both Basic and Continuing Education Training Courses to get you started on your new SDS/2 software.

Regional seminars of new versions.
SDS/2 seminars are another resource provided by Design Data's Support Department. Seminars may address updates, enhancements, our role in BIM or many other topics that shed light on the power of SDS/2.

Personal support representative assigned to you.
A support staff with years of expertise in SDS/2 is available to provide guidance to Design Data customers.

Online users forums.

Annual Users Group Conference.
SDS/2 is truly an application that has been developed by the industry. Attendees of the annual Users Group Conference help determine the path of future development.

Software Service.
Software Service gives our customers the benefits of software support, training, new software release and a voice in our development.

These offerings, combined with user involvement in the direction and development of SDS/2, create an application that is truly developed from within the industry. The support by Design Data and your working relationship with the SDS/2 community ensures that SDS/2 will be a leader for years to come.